In a continuous quest to optimize and modernize the HVAC realm, Johnson Controls has launched an invaluable tool for HVAC technicians – the Ducted Systems (DS) Solutions App. This groundbreaking digital platform is aimed at boosting efficiency by granting technicians swift access to vital residential and commercial equipment data, ultimately revolutionizing installation, troubleshooting, and maintenance operations.

A New Dawn for HVAC Technicians

Johnson Controls, a name synonymous with pioneering smart, healthy, and sustainable building solutions, is no stranger to innovation. Taking a leap forward, their new free DS Solutions App seeks to diminish the reliance on traditional, cumbersome paper manuals. Gone are the days where technicians scramble through pages on-site. With the app, they can simply search using the model number or scan the equipment’s QR code to get tailored information instantly.

What makes this app stand out is its sophisticated integration of mobile tech features. Its camera-integration and geolocation capabilities, for instance, let technicians share visuals with Johnson Controls’ technical support, paving the way for more informed, accurate troubleshooting.

Charles Hurd, the director of residential product management at Johnson Controls, captures the essence of this innovation, stating, “As the HVAC industry evolves at breakneck speed, technicians often grapple with mounting workloads. They need smart, instant resources to streamline their tasks. The DS Solutions App embodies how technology can play a pivotal role in fostering efficiency, enhancing communication, and promoting positive job outcomes.”

What’s Inside the DS Solutions App?

Once logged in through a Johnson Controls account, technicians gain access to an exhaustive range of resources, including:

  • Comprehensive unit start-up sheets
  • Detailed product registration information
  • Elaborate wiring diagrams
  • A convenient parts lookup feature
  • Sequence of operations guide
  • BAS control points
  • Detailed fault codes
  • In-depth engineering guides
  • Comprehensive installation manuals
  • Product-specific training materials
  • Warranty specifics

In essence, it’s a comprehensive digital toolbox, tailored to make a technician’s job more efficient and precise.

Getting the App

The Johnson Controls Ducted Systems Solutions App is ready for download on both Android and iOS platforms. Technicians can find it on Google Play and the Apple App Store. To delve deeper, one can visit the official site at


Johnson Controls introduces the Ducted Systems Solutions App, a comprehensive digital toolbox for HVAC technicians. This innovative platform, packed with essential resources, seeks to elevate the efficiency and accuracy of installation, troubleshooting, and maintenance tasks. As the HVAC landscape transforms, such digital tools will be paramount in empowering technicians to excel in their roles.

tl;dr: Johnson Controls has launched the Ducted Systems (DS) Solutions App, providing HVAC technicians with quick access to vital equipment data, aiming to enhance the installation, troubleshooting, and maintenance processes. The app reduces reliance on paper manuals, offers features like QR code scanning for product info, and integrates with mobile tech for improved troubleshooting. Available on Android and iOS, this tool represents a significant step towards modernizing and optimizing the HVAC industry.


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